Sugar Training with Provident

Here at Provident we believe that to use a tool efficiently you must understand completely how to use it. We train you and your users to really understand Sugar and help you get the most out of it. We believe a CRM should make your business life easier – not harder.


Sugar is an amazing CRM system capable of managing all your data and automating many of your business processes. Users of Sugar operate in many different ways and we have found that the best approach to training is to tailor make each session to your needs.

We know your time is valuable, and so, we train you only on the modules of Sugar that you use.

Each of our training courses take approximately one day – with follow up training available should you need it.



Many people simply don’t have an entire day to dedicate to training. It may make more sense for you to do your training online. Our sessions are run by fully certified Sugar trainers live over the Internet, and tailored to you.

You can have all your questions answered in real time, or you may want to have something explained in further detail. With our online training sessions you can interact with your trainer, rather than having to post your question and wait around for someone to get back to you.

Our Online courses have been designed so that you can take a class from 2-3 hours all the way to a full day. If you want to break your training up over the course of 2 or 3 days we can also accommodate you. Talk to us today for more information on our online training options.


A lot of our clients find that there is no better way to do our training than face to face, in their own space. We find that our on-site training courses give you the opportunity to have everyone involved and immersed in the training process. Our fully certified Sugar trainers present the training courses in an understandable way, without a lot of technical jargon that will leave you feeling lost.

We custom design each training session based on your needs. We do not try to cover all modules and user types within one training session. This saves time, money, and lets you and your team take the knowledge they need away with them, instead of a huge amount of irrelevant information.

Contact us to discuss our on-site training options. You can also call our sales team and discuss which onsite bespoke training options we can offer that will benefit you and your business needs.


Sometimes you need to get away from your office completely in order to give training your full attention. We also offer in house training sessions. You can get away from the distraction of work and make the absolute most out of your training day. We are located in the heart of the IFSC and easily accessible by Car, Train and Luas.

If you need something between your office and our in house, we offer training in off-site facilities. Simply let us know the number of users you would like to participate and we can arrange everything else for you. Many of our Clients find this to be the best and most convenient method of training for larger groups.

The off-site training allows trainees to focus solely on the job in hand without distraction, and ensures they absorb more of the course content. Call us today to discuss our off-site and in house bespoke training modules.

Contact us today to find out more!